Transformational government means a shared service approach. Services have to be citizen and business centred. This releases efficiencies and supports delivery focussed on customer needs.
Our national work with the Scottish Government - ensuring the citizen’s voice is heard and acted upon in the planning and delivery of services - is considerable.
Our expertise in this field has enabled us to work across the country with partnerships and organisations raising the profile of the issues and working on the implementation of initiatives.
Please contact us to discuss our experience in this field and examples of our work.